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The cake specialist for 21 years

Accessibility Statement

This accessibility statement applies to this website operated by Deleukstetaartenshop (hereinafter also “we”) .

⁠Services

⁠ This website offers the following content:

  • Information about products, product ranges, and recipes
  • The ability to purchase these products and download recipes
  • Participation in promotional campaigns
  • Preparation methods, baking tips, trends, and themed inspiration
  • A reference table for recipe quantities and baking tins
  • Contact and complaint forms

⁠Measures to Support Accessibility

Deleukstetaartenshop is committed to making its websites accessible in accordance with Directive (EU) 2019/882 and the national laws based on it. To this end, the following measures are being taken to ensure the accessibility of the websites:

  • Compliance with relevant accessibility standards
  • Conducting and monitoring a comprehensive accessibility audit in accordance with the WCAG 2.2 Level A and AA guidelines. The audit was carried out by GX Software (part of the Happy Horizon Agency Group), which is certified in the field of digital accessibility.
  • Incorporation of accessibility into our internal policies
  • ⁠⁠Introduction of an accessibility statement
  • Supporting users in contacting us to report accessibility issues

Conformity Status

⁠The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. Three levels of conformance are defined: Level A, Level AA, and Level AAA. 

The website is partially compliant with WCAG 2.2 Level A and AA. Partial compliance means that some parts of the content do not fully comply with the accessibility standard.

⁠Limitations and Alternatives

⁠Despite our efforts to ensure the accessibility of the websites, limitations may occur. Below you will find a description of known limitations and possible solutions. Please contact us if you encounter an accessibility issue that is not listed here.\

Known Issues 

⁠Due to ongoing product improvements and user interface updates, certain elements of the user interface may experience temporary accessibility limitations for website visitors. Examples:

  • Some images, icons or other visual content may not yet contain complete or sufficiently descriptive text alternatives.
  • Some navigation elements, menus, overlays and interactive controls may not be fully operable with a keyboard or may not expose all relevant information to assistive technologies.
  • Some form fields, validation messages and status updates may not always be announced correctly by screen readers.
  • Some text, controls or visual components may not meet the required colour-contrast or text-resizing criteria in every state.
  • Third-party content and services, such as videos, social media content and CAPTCHA functionality, may have accessibility limitations outside our direct control.
  • Older documents or media published before 28 June 2025 may not yet be available in a fully accessible format.

⁠⁠Due to ongoing product improvements and updates to the user interface, we cannot guarantee that all elements will comply with all accessibility guidelines at any given time. As soon as Deleukstetaartenshop identifies such a deficiency, we will take immediate action to resolve it promptly.

⁠Quick Tips on Accessibility

⁠⁠Below are some tips on how to make the most of the accessibility features on our websites, regardless of which device or browser you use.

⁠(a) Zooming

  • Windows - Press the Windows key and the plus sign (+) at the same time to enlarge the view. You can also use the “Magnifier” application, which you’ll find in the “Accessories” tab.
  • Mac - Go to System Preferences, then open Accessibility. Select the “Vision” tab. Check the box under Zoom to use the feature.
  • Apple devices - Tap Settings, then General, and then Accessibility. Tap the Zoom button and turn it to “On.”

⁠⁠⁠⁠(b) Colors and Fonts

  • Mozilla Firefox - Select Options, then Content, then Fonts and Colors to choose the option that works best for you.
  • ⁠⁠Safari - Select "Preferences," then the "Appearance" tab. Click the "Select" button next to the font fields to change the display.
  • ⁠⁠Chrome - Go to Settings, then Appearance, and then Customize fonts. You can then select the font of your choice. Or go to Settings and then Themes. Here you can select a high-contrast theme from the Chrome Web Store.

⁠(c) Using screen readers
⁠There are several free options, including NVDA for Windows and VoiceOver for Mac. You can also use applications such as JAWS for Windows. All of these programs are suitable for use with web browsers.

⁠Accessibility Statement

⁠This accessibility statement has been prepared with the utmost care and is regularly updated to meet current requirements and standards. If you find any errors in this statement or have general questions about accessibility, please feel free to contact us via the communication channels listed below.

Supervisory Authority

The competent supervisory authority for compliance with accessibility requirements is:

The Netherlands Authority for Consumers and Markets (Autoriteit Consument & Markt, ACM)⁠

P.O. Box 16326, 2500 BH The Hague, The Netherlands
Muzenstraat 41, 2511 WB The Hague, The Netherlands
acm-post@acm.nl
+31 (0)88 0707 070
https://www.acm.nl/en/accessibility

Date
This statement was last reviewed on 23-7-2026